Last updated: July 27, 2026

Thank you for shopping with Miracle Wizard. This Shipping Policy explains where we ship, how orders are processed, and what to do if there is a delivery problem.

Shipping Destinations

Miracle Wizard currently ships to eligible addresses within the United States.

Available shipping methods and rates will be displayed at checkout. We do not currently offer international shipping.

Order Processing

Orders are typically processed within 1–3 business days after payment is successfully completed.

Business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays will begin processing on the next business day.

During product launches, promotions, holidays, severe weather, or periods of unusually high order volume, processing may take longer. If a significant delay affects your order, we will make reasonable efforts to contact you.

Shipping Rates

Shipping charges for one-time purchases are calculated and displayed at checkout before payment is completed.

Eligible Subscribe & Save orders receive free standard shipping while the subscription remains active. Expedited shipping, if offered, may require an additional charge.

Discounts and free-shipping offers apply only when the eligibility requirements shown with the offer are satisfied.

Estimated Delivery Times

After an order ships, standard delivery within the United States typically takes 3–7 business days.

Delivery estimates begin when the carrier receives the package, not when the order is placed. Processing time and shipping time are separate.

All delivery dates are estimates and are not guaranteed. Carrier delays, weather, holidays, service interruptions, incorrect addresses, and other circumstances outside our reasonable control may affect delivery.

Order Tracking

When tracking is available, you will receive a shipping-confirmation email containing your tracking information.

Tracking information may take up to 48 hours to update after the shipping confirmation is sent.

If you have not received a shipping confirmation after the expected processing period, please check your spam or junk folder before contacting us.

Address Changes and Incorrect Addresses

Customers are responsible for providing a complete and accurate shipping address during checkout.

If you need to change your address, contact support@miraclewizard.com as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or been transferred to the carrier.

Miracle Wizard is not responsible for delays or failed deliveries caused by an incorrect or incomplete address provided by the customer.

If an order is returned to us because of an incorrect address, refused delivery, or failure to retrieve the package, we will contact you. An additional shipping charge may apply before the order can be resent.

Lost, Delayed, or Missing Packages

If tracking has not updated for several business days or your package has not arrived within the estimated delivery period, contact us at support@miraclewizard.com with your order number.

We will review the tracking information and, when appropriate, help initiate an investigation with the shipping carrier.

Carrier investigations may require additional time. A replacement or refund will be considered based on the tracking information, carrier findings, and circumstances of the shipment.

Packages Marked as Delivered

If tracking shows that your package was delivered but you cannot locate it:

1. Confirm that the shipping address on your order is correct.

2. Check around the delivery location, including side doors, mailrooms, parcel lockers, and other areas where the carrier may have left it.

3. Ask household members, neighbors, building staff, or property management whether they accepted it.

4. Allow one additional business day, because some carriers mark packages as delivered before the final handoff.

5. Contact the shipping carrier and then email support@miraclewizard.com if the package is still missing.

We will make reasonable efforts to help investigate the delivery. We may request additional information or documentation before approving a replacement or refund.

Damaged, Defective, Incorrect, or Incomplete Orders

Please inspect your order when it arrives.

If your order is damaged, defective, incorrect, or missing an item, contact support@miraclewizard.com as soon as possible, preferably within seven days of delivery.

Include:

• Your order number

• A description of the problem

• Photographs of the product, shipping package, and shipping label, when applicable

Eligible orders will receive a replacement or refund at no additional cost in accordance with our Return & Refund Policy.

Please retain the product and packaging until we have reviewed your request.

Separate Shipments

Items from the same order may occasionally ship separately. If this occurs, you may receive more than one shipping confirmation or tracking number.

You will not be charged additional shipping solely because we divide an order into multiple shipments.

Subscription Shipments

Subscription orders are shipped according to the frequency selected when the subscription is created or subsequently updated.

Canceling or changing a subscription does not automatically cancel an order that has already been processed or shipped. Subscription changes must be completed before the next order is processed.

Customers are responsible for keeping their subscription shipping address current through the customer subscription portal or by contacting support@miraclewizard.com.

Returns

This Shipping Policy does not determine eligibility for a return, refund, or satisfaction-guarantee claim.

Please review our Return & Refund Policy for information about our 30-day satisfaction guarantee, return shipping, replacements, and refunds.

Original shipping charges are non-refundable unless the order arrived damaged, defective, incorrect, or incomplete.

Contact Us

For questions about shipping or delivery, contact:

Miracle Wizard LLC
5965 Village Way, E105-237
San Diego, CA 92130
United States

Email: support@miraclewizard.com